SALES AGREEMENT
Article 1 - SELLER INFORMATION
Article 1.1 - SELLER Name: Şafak Buğra Özer. Address: Hürriyet neighborhood Başaran Street No: 15/A Gaziosmapaşa / ISTANBUL 34250 Phone: +90 538 0436812 E-mail: info@avelizzo.com
Article 1.2 - BUYER
The person who is a member of the www.avelizzo.com shopping site as a customer. The address and contact information used during registration are considered.
Article 2 - SPECIFICATIONS OF THE PRODUCT SUBJECT TO SALE
The basic features of goods or services are available on www.avelizzo.com. You can review the basic features of the product during the campaign period.
The prices listed and announced on the website are the sales prices. The announced prices and promises are valid until updated or changed. Prices announced for a limited period are valid until the end of the specified period.
The type, quantity, brand/model, color, quantity, sales price, payment method, and information at the time of order completion constitute the information of the goods/product/service.
Article 3 - GENERAL PROVISIONS
3.1) The BUYER declares that they have read and understood the basic characteristics of the product subject to the contract, the sales price, the payment method, and the preliminary information regarding delivery on the www.avelizzo.com website and provided the necessary confirmation in electronic form. By confirming this Preliminary Information electronically, the BUYER confirms that they have also acquired the correct and complete information regarding the address to be provided by the SELLER, the basic characteristics of the ordered products, the prices of the products including taxes, payment, and delivery information, before the distance contracts are concluded.
3.2) Provided that the product subject to the contract does not exceed the legal 30-day period, it shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period stated in the preliminary information on the website, depending on the distance of the BUYER's place of residence.
3.3) The SELLER shall not be held responsible for any failure to deliver the ordered product to the BUYER due to any problems encountered by the shipping company during the delivery of the product to the BUYER.
3.4) The SELLER is responsible for delivering the product subject to the contract in sound, complete, and in accordance with the specified qualities in the order, along with any warranty documents and user manuals if available.
3.5) Before the expiration of the performance obligation arising from the contract, the SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining explicit approval.
3.6) If the SELLER fails to fulfill the contractual obligations due to the impossibility of fulfilling the ordered product or service, the SELLER shall notify the consumer before the expiration of the performance obligation arising from the contract and refund the total price to the BUYER within 10 days.
3.7) Confirmation of this Preliminary Information Form in electronic form is mandatory for the delivery of the product. If the product price is not paid for any reason or canceled in the bank records, the SELLER is considered to have been relieved of the obligation to deliver the product.
3.8) If the buyer's credit card is used by unauthorized persons unfairly or unlawfully, not due to the fault of the BUYER, and the bank or financial institution does not pay the product price to the SELLER, the BUYER must return the product to the SELLER within 3 days of delivery. In this case, transportation costs belong to the BUYER.
3.9) If the SELLER cannot deliver the product subject to the contract within the specified period due to force majeure or extraordinary situations such as adverse weather conditions preventing transportation, the SELLER is obliged to inform the BUYER of the situation. In this case, the BUYER can cancel the order, request a replacement with an equivalent product if available, and/or postpone the delivery until the obstructive situation is resolved. If the BUYER cancels the order, the amount paid will be refunded within 10 days. In payments made by credit card, the product amount is refunded to the relevant bank within 7 days after the cancellation of the order by the BUYER. As the reflection of this amount to the BUYER's accounts is entirely related to the bank transaction process, the BUYER agrees in advance that the SELLER cannot intervene in any way in possible delays and that the amount refunded to the credit card by the SELLER may take an average of 2 to 3 weeks to be reflected in the BUYER's account by the bank.
Article 4 - RIGHT OF WITHDRAWAL
The BUYER; in distance contracts concerning the sale of goods (excluding Concert and Event Tickets), may exercise the right of withdrawal from the contract without any legal or criminal liability and without any justification by rejecting the product within 14 (fourteen) days from the date of delivery to themselves or the person/organization at the indicated address. In distance contracts concerning the provision of services, this period starts on the date the contract is signed. In service contracts where the service has begun with the consumer's consent before the expiration of the right of withdrawal, the right of withdrawal cannot be exercised. The expenses arising from the exercise of the right of withdrawal are borne by the SELLER.
For the exercise of the right of withdrawal, it is required to send a written notification to the SELLER via registered mail, fax, or email within the 14-day period and the product must not have been used within the framework of Article 5 provisions. In case of the exercise of this right,
a) The invoice of the product delivered to a third party or the BUYER must be returned. (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the corporation. Returns of orders issued on behalf of corporations will not be completed unless the RETURN INVOICE is issued.)
b) Return form,
c) The box, packaging, and, if any, standard accessories of the products to be returned must be delivered complete and undamaged.
d) The SELLER is obliged to refund the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to receive the product within 20 days.
e) If there is a decrease in the value of the product due to a reason attributable to the BUYER or if it becomes impossible to return the product, the BUYER is obliged to compensate for the damages of the SELLER to the extent of their fault.
f) If the campaign limit amount set by the SELLER is reduced due to the exercise of the right of withdrawal, the discount amount benefited within the scope of the campaign is canceled.
g) The shipping cost paid when returning the product due to the exercise of the right of withdrawal will be covered by the BUYER for international orders and by the SELLER for domestic orders.
h) The SELLER does not refund the shipping fee collected from the BUYER when selling the product.
Article 5 - PRODUCTS WHERE THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
Products prepared according to the BUYER's requests or explicitly tailored to their personal needs, products that are not suitable for return due to their nature, and products with a risk of deterioration or expiration date approaching, as well as audio or video recordings, software programs, and computer consumables whose packaging has been opened by the BUYER, cannot be returned according to the Regulation.
DISTANCE SALES AGREEMENT
ARTICLE 1 – PARTIES
1.1 – SELLER Name: Şafak Buğra Özer. Address: Hürriyet neighborhood Başaran Street No:15/A Gaziosmapaşa / ISTANBUL 34250
Phone: +90 538 043 6812 Email address: info@avelizzo.com
1.2 – BUYER
The individual who is a member of the www.avelizzo.com shopping website as a customer.
The address and contact information used during registration are considered.
ARTICLE 2 – SUBJECT
The subject of this agreement is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts Practices and Procedures regarding the sale and delivery of the product specified below, which the BUYER has ordered electronically from the www.avelizzo.com website owned by the SELLER, with the features and sales price specified below.
ARTICLE 3 – SUBJECT OF THE AGREEMENT
The type, quantity, brand/model, color, quantity, sales price, payment method, and information at the time of order completion constitute the information of the goods/product/service.
ARTICLE 4 – GENERAL PROVISIONS
4.1 The BUYER declares that they have read and understood the basic characteristics of the product subject to the contract, the sales price including all taxes, the payment method, and that the expenses of delivery will be covered by the BUYER, the period of delivery, and the full trade name, address, and contact information of the SELLER, on the www.avelizzo.com website and provided the necessary confirmation in electronic form.
The BUYER confirms that they have also acquired the correct and complete information regarding the address to be provided by the SELLER, the basic characteristics of the ordered products, the prices of the products including taxes, payment, and delivery information before confirming this agreement electronically, prior to the conclusion of distance contracts, by the Seller.
4.2 Provided that the product subject to the contract does not exceed the legal 30-day period, it shall be delivered to the BUYER or the person/organization at the indicated address within the period stated in the preliminary information on the website, depending on the distance of the BUYER's place of residence.
4.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the refusal of delivery by the person/organization to whom the delivery will be made.
4.4 The SELLER cannot be held responsible for any failure to deliver the ordered product to the BUYER due to any problems encountered by the shipping company during the delivery of the product to the BUYER.
4.5 The SELLER is responsible for delivering the product subject to the contract in sound, complete, and in accordance with the specified qualities in the order, along with any warranty documents and user manuals if available.
4.6 The SELLER may, based on a justifiable reason, supply a different product of equal quality and price to the BUYER before the expiration of the performance obligation arising from the contract.
4.7 If it becomes impossible to fulfill the obligations under the contract due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation, the SELLER notifies the consumer before the expiration of the performance obligation arising from the contract and can supply a different product of equal quality and price to the BUYER.
4.8 It is a condition for the delivery of the product subject to the contract that the signed copy of this agreement has been delivered to the SELLER and the price has been paid by the BUYER in the payment method preferred by the BUYER. If the product price is not paid for any reason or canceled in the bank records, the SELLER is considered to have been relieved of the obligation to deliver the product.
4.9 The BUYER acknowledges and undertakes that the credit card information entered into the system during the shopping process is correct, and that they are responsible for any legal and criminal liability arising from the use of this credit card. If, after the delivery of the product, the product price is not paid by the bank or financial institution due to unauthorized use of the credit card by unauthorized persons unfairly or unlawfully, not due to the fault of the BUYER, the BUYER must return the product to the SELLER within 3 days of delivery. In this case, transportation costs belong to the BUYER. If the BUYER does not return the product for any reason, it is accepted and undertaken that the product price will be transferred to the SELLER's bank accounts without any notice.
4.10 If due to force majeure or extraordinary circumstances preventing transportation, such as adverse weather conditions, the SELLER cannot deliver the product within the specified period, they are obliged to notify the BUYER. In this case, the BUYER may cancel the order, request a replacement with a similar product if available, and/or postpone the delivery period until the obstructive situation is resolved. If the BUYER cancels the order, the amount paid will be refunded within 10 days.
4.11 The points given to the customer by the SELLER through a campaign are valid for a single purchase only. These points will not be refunded even if the product is returned.
In payments made by the BUYER with a credit card, the product amount will be refunded to the relevant bank within 7 days after the cancellation of the order by the BUYER. Since the reflection of this amount to the BUYER's accounts after the refund to the bank is entirely related to the bank transaction process, the BUYER acknowledges in advance that it is not possible for the SELLER to intervene in any way in case of possible delays and that it may take an average of 2 to 3 weeks for the amount refunded by the SELLER to be reflected to the BUYER's account by the bank.
ARTICLE 5 – RIGHT OF WITHDRAWAL FOR THE BUYER
The BUYER has the right to withdraw from the contract without giving any reasons within 14 days from the delivery of the product to themselves or the person/organization at the designated address.
However, in products specifically prepared, offered, and/or imported for certain days such as New Year's, holidays, Mother's Day, returns cannot be accepted for campaign and promotional products; the BUYER makes the purchase by accepting these conditions.
In order to exercise the right of withdrawal, it is necessary to notify the SELLER by fax or email within the 14-day period and the product must not have been used in accordance with the provisions of Article 6. In case of exercising this right,
a) The invoice of the product delivered to the 3rd person or the BUYER (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Returns of orders made on behalf of corporations will not be completed if the RETURN INVOICE is not issued.)
b) Return form,
c) The box, packaging, and, if any, standard accessories of the products to be returned within the 14-day period must be delivered complete and undamaged. The product price is refunded to the BUYER within 10 days following the receipt of these documents by the SELLER.
The shipping cost of the product returned due to the right of withdrawal will be covered by the BUYER for domestic orders and by the SELLER for international orders. The SELLER does not refund the shipping fee collected from the BUYER when selling the product.
When the product is returned to the SELLER, the original invoice presented to the BUYER during the delivery of the product must also be returned (to ensure consistency in our accounting records) and if the invoice is not sent to the SELLER together with the product or within 5 days from the date of shipment at the latest, the return transaction will not be processed, and the product will be returned to the BUYER with cash on delivery. The phrase "return invoice" will be written on the invoice to be returned together with the product and signed by the BUYER.
ARTICLE 6 – PRODUCTS THAT CANNOT BE SUBJECT TO WITHDRAWAL
By its nature; disposable products, copyable software and programs, products that deteriorate quickly or have a probability of expiration date are not accepted for return.
ARTICLE 7 – DEFAULT OF THE DEBTOR
In case of default by the BUYER, the BUYER agrees to compensate the SELLER for the damages incurred due to the delayed performance of the debt. In cases where the default of the BUYER is caused by the fault of the SELLER, the BUYER will not be obliged to meet any claims for damages.
Please Note: Before signing the cargo receipt, please check if your cargo package is damaged due to transportation. If there is any damage to your cargo package for any reason, please return your cargo to the cargo officer without signing any document related to the delivery for a report to be prepared. New products will be sent to you immediately by us. www.avelizzo.com is not responsible for the damage or deficiency of the products if damaged packages are accepted.
All of these terms and conditions are subject to Turkish Law.